New DNS Blacklists in action – Abuse Prevention

We’ve activated additional DNS Blacklist scans in order to Prevent Abuse

Due to recent waves of spambots and floods, we’ve added a few additional DNS Blacklists to our DNS Blacklist Checks (performed on users as they connect to IRC4Fun.)

This will help to better safeguard users and channels on IRC4Fun from spammers, flooders, and other troublemakers.

With these new security measures; some users may notice connection problems if they are listed in any of the dns blacklists for abuse, infection, or spam.  If you are listed in a DNS Blacklist:

  1. Contact Us and let us know about it. Your IP Address is: [show_ip]
  2. You will need to try to resolve the issue that caused you to be listed in whichever DNS Blacklist that you are listed in, or matching.  (We have no way of removing you from the DNS Blacklist — if we remove the ban without you taking the proper actions to get yourself de-listed; you will be automatically re-banned each time we unban you.)
  3. If you are Z-Lined for “Banned (DNS Blacklist)”, you matched one or more of the DNS Blacklists checked upon your connection.  While we cannot remove you from the DNS Blacklist that you are listed in (only you can!), we ask that you let us know: A) Your IP and Z:line Reason, B) The DNS Blacklist that you matched (OperServ sent you a NOTICE before you were automatically banned, informing you of which DNS Blacklist you are listed in, C) What (if any) reason may have caused you to be listed in a DNS Blacklist.  We ask for this information and will keep your Support Ticket open until you are able to resolve it and get de-listed from the DNS Blacklist (up to 14 days)
  4. Not Sure which DNS Blacklist(s) you are listed in?  You can run a scan here.

The information asked for in the Support Ticket helps us to better maintain contact with you while you get yourself delisted from the affected DNS Blacklist, and also to gauge if certain DNS Blacklists are effective, in-effective, or too extreme.

Please open a Support Ticket and let us know if you have been affected by a DNS Blacklist.

PLEASE VISIT OR CONTACT THE DNS BLACKLIST YOU ARE MATCHING IN ORDER TO REQUEST REMOVAL FROM THAT BLACKLIST, OR FOLLOW THE ACTIONS REQUIRED TO GET YOURSELF REMOVED FROM THE BLACKLIST.  

IRC4Fun HAS NO WAY OF REMOVING YOU FROM ANY DNS BLACKLIST.  WE ASK THAT *AFFECTED USERS* OPEN A SUPPORT TICKET SO THAT WE CAN TRY TO HELP GUIDE YOU IN THE RIGHT DIRECTION – BUT WE CANNOT REMOVE YOU FROM THE BLACKLIST, OURSELVES.  

IF YOU ARE NOT SURE WHICH BLACKLIST YOU ARE LISTED IN, PLEASE CLICK HERE TO RUN A DNS BLACKLIST SCAN ON YOURSELF TO FIND OUT.  

PLEASE DO NOT CONTACT US ON BEHALF OF YOUR FRIEND(S) OR OTHER USER(S) – THE AFFECTED INDIVIDUAL MUST OPEN A SUPPORT TICKET FOR ASSISTANCE WITH THE ISSUE.

Facebook
Facebook
RSS